Comparing OrgChartPlus with Traditional Stakeholder Management
- Posted 12/2024
- Blogs
Good stakeholder management will accelerate your sales deals.
Yet sales teams overlook the complex web of relationships that influence the decision-making process. In a typical deal, it’s easy to focus on the obvious decision-makers.
But what happens when key players lower down in the organization, or even outside your direct contact network, impact the deal?
Without visibility into the full landscape of internal influencers, gatekeepers, and champions, sales teams risk missing critical opportunities and misjudging influence.
No-one wants to be wasting time chasing the wrong prospects or leaving deals to stagnate.
In this article, we’ll explore how you can upgrade your stakeholder relationships to progress deals faster. We’ll show you how OrgChartPlus moves away from traditional stakeholder management into a dynamic, data-driven process, all within Salesforce.
1. Stakeholder Identification
When you’re identifying stakeholders for a deal, it’s easy to fall into the trap of focusing only on the most obvious people, those at the top of the hierarchy. You know, the CEO, the VP of Sales, and maybe the CFO. But the people lower down the chain or in other departments could be the ones who influence the deal most.
How many times have you been surprised when a deal gets blocked because someone you didn’t think was important suddenly has the power to slow things down?
Missing these key players can cost you valuable time and potentially ruin the deal.
Traditional Way
Traditional methods of stakeholder identification often involve simple brainstorming sessions, basic research, and input from internal teams. You build a list of contacts and assume that’s the full picture. But we all know that things are rarely that simple.
Sure, you identify the key decision-makers, but what about the hidden influencers or gatekeepers who aren’t so obvious? These people can make or break a deal, but they often get overlooked.
And let’s talk about the tools most teams use: spreadsheets, static lists, or CRMs. They’re helpful for tracking contact details, but they don’t give you the full story. Without a visual representation of how people are connected and who holds influence, it’s hard to know where to focus your energy and resources.
The OCP Way
Visualization
Imagine being able to see a live, visual org chart that maps each stakeholder’s position, influence, and relationship within the company, directly within Salesforce This is exactly what OrgChartPlus delivers for sales reps.
You can immediately spot hidden influencers, gatekeepers, and people who might be critical to your deal, but aren’t sitting in the spotlight. It’s like having an insider’s map of the organization, giving you the clarity you need to engage with the right people, at the right time.
Automatic Updates
Gone are the days of manually updating lists and guessing who’s who. OrgChartPlus integrates directly with Salesforce to auto-populate stakeholder details based on their roles, and it updates automatically as contacts are added or change positions. So, whether someone gets promoted, switches departments, or joins a new team, you’ll always have the most current information right at your fingertips.
Plus, with our new Pipelaunch integration, OrgChartPlus pulls in updates from LinkedIn. This means you’ll have real-time knowledge about job changes, new team members, or changes in stakeholder sentiment. No more relying on old data.
2. Stakeholder Analysis
Traditional Way
When it comes to stakeholder analysis, traditional methods often take a broad-brush approach. You might categorize stakeholders as high or low influence, high or low interest, using simple tools like Power-Interest grids. While these grids can give you a rough overview, they’re rarely detailed enough to reflect the complexities of a large organization.
Most of these methods are static. They don’t adapt in real time, and they certainly don’t work inside Salesforce by default. So, sales teams are left juggling data across multiple tools: CRM systems, spreadsheets, and other disconnected platforms.
So you’re left with a time-consuming process that doesn’t always give you the full picture, especially when you’re trying to understand informal influence and the nuances of each relationship.
How often have you relied purely on gut feeling to gauge a stakeholder’s potential impact on the deal?
It’s easy to miss key players who don’t fit the obvious mold of decision-makers, and those hidden influencers can be the ones who make or break your deal.
The OCP Way
Influence and Intimacy Ratings
OrgChartPlus brings a deeper level of insight to your stakeholder analysis by rating each stakeholder based on their influence and relationship intimacy. Instead of relying on simple, broad categories, OrgChartPlus allows you to drill into the specifics. How well do you know each person? How much weight does their opinion carry in the decision-making process?
This level of detail allows sales teams to target the right people with the right approach.
Let’s say the CFO is a key decision-maker, but they’re hesitant about your solution. With OrgChartPlus, you can quickly spot their level of influence and intimacy within the company and leverage a peer connection to help reassure them, perhaps by having your own CFO engage with them directly. This isn’t just theory; it’s a data-driven way to take action when it matters.
3. Assumptions
The Traditional Way
When it comes to planning engagement strategies, traditional methods tend to rely on broad assumptions. Like we said before, you might group stakeholders into categories like “high influence” or “low interest,” and develop your approach based on that. But this method rarely works because no two stakeholders are the same. People are dynamic, and so are their opinions and levels of involvement.
How many times have you assumed a stakeholder would react a certain way, only to be thrown off course when their actual behavior doesn’t match your expectations?
It’s frustrating. You end up with a generic engagement plan that doesn’t resonate with the people who matter most.
This leads to missed opportunities and wasted time.
The OCP Way
Annotations and Historical Context
OrgChartPlus lets you annotate each contact with additional context: what’s their communication preference? What concerns have they raised before? How do they respond to previous interactions?
This means every engagement builds on the last. So, when you reach out to someone again, you don’t have to start from scratch. You’ve got all the context you need, making each conversation more informed and more likely to move the deal forward.
4. Engagement
The Traditional Way
When it comes to executing engagement strategies, traditional methods often rely on a mixture of tools; email, spreadsheets, CRM systems, and even handwritten notes. While these tools are useful in their own right, they don’t work well together.
Ever struggled to track the latest engagement with a stakeholder? You know, trying to remember if the last conversation was about pricing, or if someone from your team already reached out?
It’s easy to miss important context, and even easier to end up duplicating efforts. All of this adds up to wasted time and misalignment between team members.
You end up with gaps in communication, missed follow-ups, and a fragmented view of where you stand in the sales process.
The OCP Way
Central Tracking
By integrating with Salesforce, OrgChartPlus centralizes all stakeholder interactions into one platform. Every member of your team has visibility into the latest updates, making it easy to keep everyone aligned.
No more hunting through different tools to find who said what. With everything in one place, you can track interactions and prevent wasted efforts. This leads to consistent messaging and ensures that your team isn’t stepping on each other’s toes.
Political Influence
Engagement strategies often need to be adjusted on the fly, especially when influence dynamics shift within an organization. OrgChartPlus gives you the ability to adjust your approach in real time with its political influence map. This tool visualizes how influence is flowing across stakeholders, so you can see at a glance who’s becoming more important, and who’s losing their grip on the deal.
With this insight, your team can stay aligned with the right key players and adapt strategies as needed. Traditional tools don’t have this flexibility, leaving you to guess at the shifting dynamics and risk making missteps.
Summary
Traditional stakeholder management is stuck in the past. It’s all about manual processes, periodic reviews, and relying on assumptions about relationships and influence.
This static, linear approach struggles to keep up with the complexity of modern organizations.
You’re forced to guess who holds real power and where the key opportunities are.
OrgChartPlus equips your team with the tools they need to navigate the complex web of relationships with clarity, confidence, and control, so you can close deals faster, reduce risk, and drive sustainable growth.
Start your free trial today!